Update time: 03/03/2023
Implementation time: 03/03/2023
Hangzhou Tromox Technology Co., LTD (hereinafter referred to as Tromox.Co) reminds
you that before using Tromox APP
software " Tromox electric vehicle" (hereinafter
referred to as Tromox APP), you must carefully read
and thoroughly understand this agreement,
including the terms of exemption from Tromox.Co 's
liability and the terms of limitation of your rights,
and choose to accept or not to accept this
agreement. Once you install, copy, download,
access or otherwise choose to use Tromox
electric vehicle APP, you have confirmed and
accepted this Agreement and agreed to be bound
by the terms of this agreement.
This agreement stipulates the rights and obligations
between Tromox.Co and you regarding the use of
Tromox electric vehicle APP. This agreement can
be updated by Tromox.Co online anytime. Once the
updated terms are published, they will replace the
original agreement terms without further notice. If
you do not accept the modified terms, please stop
using Tromox electric vehicle APP immediately.
Continuing using the APP will be deemed as
acceptance of the modified agreement. Terms of
service and later updated contents:
1.1 Under the premise of complying with this
agreement, you are granted the limited and no
exclusive right to use Tromox APP on your
mobile phone
1.2 You shall not, on your own, assist or encourage
others to modify the Tromox APP, or conduct
reverse engineer and reverse compile, disassemble,
sell, sublease, transfer permission, engage in any
other act of trying to obtain the source code,
research and develop any service or any part
thereof based on or provided by Tromox APP sub
derivative works.
1.3 All rights not expressly granted by Tromox.Co
and Tromox APP are reserved by Tromox.Co.
2.1 In order to provide you with excellent services
based on your needs, Tromox will collect and
use the following information (hereinafter referred
to as privacy information) of you and your
Tromox intelligent electric vehicle (hereinafter
referred to as vehicle) through Tromox APP:
(1) Basic personal information: your mobile phone
number, Vehicle GPS positioning，GPS positioning
of mobile phone Vehicle track record，Sim card ID,
etc.
(2) Basic vehicle information: electric vehicle brand,
model, MAC address of central control equipment,
unique equipment identification code of software
list;
(3) Vehicle usage information: quantity of electric
charge, data of distance travelled;
(4) Vehicle malfunction information: electric system,
central control system, power system, display
system, etc.
(5) Location information: accurate information of
mobile phone and vehicle location;
2.2 Tromox promises that your privacy
information is only for use of service providing, and
will not collect any irrelevant information which are
not related with Tromox APP on operation and
documentation. Tromox will take various
protective measures to ensure that it does not
collect and use your privacy information beyond its
purpose and scope, and ensure the security of your
privacy information, so as to avoid your privacy
information from being stolen, misused, read and
disclosed without authorization.
2.3 Tromox will not disclose or provide your
privacy information to any third party unless having
your explicit consent. However, in any of the
following circumstances leading to the disclosure of
your privacy information, Tromox shall not bear
any responsibility:
(1) Tromox provides your privacy information in
accordance with laws and regulations or
instructions of relative authorities;
(2) Tromox collects your privacy information
from the information disclosed legally and publicly;
(3) The privacy information is disclosed due to your
own fault;
(4) You disclose the privacy information to a third party by yourself;
(5) Any disclosure of your privacy information due
to hacking, computer virus intrusion and other
reasons not caused by Tromox.Co.
3.1 you can register a Tromox account. You
agree to abide by the requirements and terms of
Tromox account registration, provide
corresponding information and use the related
services, according to the requirements of real
name registration in laws and regulations, including
but not limited to the “network security law”.
3.2 your account number, password and
registration information are set by yourself, and you
shall be responsible for all the results of your
actions under your account.
3.3 we will not bear any responsibility for all the
risks caused by other non-owners that use your
vehicle through your account authorization. Unless
otherwise provided by law, you agree that your
account is not transferable. Do not disclose your
account information to others. You are responsible
for the confidentiality and security of your account,
and are fully responsible for all activities that occur
in or through your account. You agree to notify us
immediately of any security breach in your account.
You further declare and agree that the service in
Tromox account is designed for your own use,
and you are not allowed to share your account
and / or password details with others. If your
account is used without authorization due to your
failure to comply with these rules, we will not be
liable for any loss under the circumstance that we
have applied certain and reasonable technology for
the security, and fulfilled our obligations.
3.4 when you transfer the ownership of Tromox
electric vehicle to others, You need to cancel the
current login account on Tromox APP for your
information security. If your account is the
ownership account of the Vehicle,Please log off
your account on the Tromox app, and all your
personal information will be automatically deleted
from the server
3.5 when you buy the new electric vehicle with the
service provided by Tromox again, you can still
use your effective account to log in and use the
relevant services.
In order to effectively protect your legitimate rights
and interests in using Tromox.Co service, you
understand and agree to accept the following rules:
4.1 The range of services you can get depends on
the model and the authority of your account.
4.2 Please make sure that the registration
information of your Tromox account bound with
Tromox electric vehicle is consistent with the
information of the owner registered at the time of
purchase. Please pay attention to protect the SN
number, invoice, and other information required for
binding the vehicle to avoid the disclosure of the
above information. The Tromox account bound
with the Tromox
vehicle is the owner's account.
4.3 Your understand and agree that relevant
information prompted to you by Tromox via
vehicle terminal software and / or mobile APP,
including but not limited to vehicle maintenance
notice, which are only reference information
provided to you by Tromox.Co, and you should
confirm whether it is necessary to obtain relevant
services from professional service agencies by yourself.
4.4 Please abide by local traffic and
road laws and regulations in daily driving to ensure safe and legal
driving. Otherwise, you should bear the loss.
5.1 You are authorized to enjoy the Internet
technology and information services provided by
Tromox as agreed, and have the right to obtain
technical support, consultation and other services
from Tromox while accepting the services
provided by Tromox.
5.2 You guarantee that you will
comply with national and local laws and regulations, industrial
practices and social public ethics when using the
service provided by Tromox, and will not use the
service provided by Tromox to store, publish and
disseminate the following information and content:
a) Any content (information) in violation of national
laws, regulations and policies;
b) Political propaganda and / or news information
in violation of state regulations;
c) Information concerning state secrets and / or
security;
d) Feudal superstition and / or obscene,
pornographic, obscene information or information
abetting crime;
e) Gambling with prizes and games;
f) Information in violation of national ethnic and
religious policies;
g) Information hindering the security of Internet
operation;
h) Information that infringes upon the legitimate
rights and interests of others and / or other
information or content that is harmful to social
order, public security and public morality;
i) At the same time, you promise not to provide any
convenience for others to publish the information
content that does not conform to the national
regulations and / or the service terms of Tromox
APP, including but not limited to setting URL, banner link, etc.
j) You acknowledge that Tromox has the right to terminate the service provided to you and will not refund any money when you violate the above-mentioned agreement. You shall compensate for the loss caused to Tromox by your above-mentioned behavior, if any.
5.3 We have rights to review and supervise your use of Tromox service (including but not limited to the review of the content stored via Tromox service). If you violate any of the above regulations while using Tromox service, we have the right to require you to correct or directly take all necessary measures (including but not limited to changing or deleting the content posted by you, suspending or terminating your use of Tromox service) to mitigate the impact of your misconduct.
5.4 In order to let you know about your own use of Tromox service or understand the service, you agree to receive notifications of service status, marketing activities and other commercial SMS in the form of SMS, in APP notifications, etc.
5.5 You shall not use the services provided by us or the third part service provider in the following ways:
(1) harassing, abusing, threatening and other acts infringing or violating the rights and interests of the third party;
(2) illegal, fraudulent and deceptive means;
(3) using technology or other means to contact the confidential information of the company without our authorization;
(4) using any automation system to connect the company's website or server;
(5) attempt to introduce virus or malicious computer code that may interfere with, damage or restrict the function of any computer software, hardware or telecommunication equipment;
(6) attempt to enter into the computer network or user account of Tromox without authorization;
(7) encourage the conduct of acts that may bear civil or criminal liabilities. This Agreement does not mean that you have the right to obtain or require us to provide paper documents, support, telephone assistance or to improve or upgrade the software or services.
5.6 you should ensure that the contact information (mobile number, email address) you provide to us can contact you. In the process of service, we may send you all kinds of notices by sending SMS, email, APP notice and other ways. You shall bear the consequences caused by your failure to provide correct, true and effective contact information.
5.7 any statement, notice, warning and other contents made by Tromox in various ways (including but not limited to web announcement, email, SMS reminder, etc.) for the use of certain express service shall be deemed as a part of this agreement. If you use such express service, it shall be deemed that you agree to the contents of such statement, notice and warning.
6.1 As for any claim based on or due to below, Tromox is not responsible for it:
(1) Tromox is not responsible for the intentional or negligent behavior of users.
(2) Tromox is not responsible for the problems caused by the user's linking and using the software and devices/vehicles not provided by Tromox.
(3) The data and analysis results provided by Tromox are processed professionally and only provided to users for reference, without responsibility for data and errors.
6.2 If the Tromox APP cannot be used normally due to the following circumstances, Tromox shall not be liable:
1) Any reason such as network condition, communication line, or service provider of the communication operator;
(2) Be interfered by software and hardware environment or human operation;
(3) Due to typhoon, earthquake, tsunami, flood, power failure, war, terrorist attack and other force majeure factors;
(4) Hacker attack, technical adjustment or failure of telecommunication department, etc.
(5) During software upgrade time;
6.3 if you get to know and participate in relevant activities through Tromox, you shall consider and bear the risk on your own, and Tromox shall not bear any responsibility.
7.1 Except for the third party's products or services, all the contents, including but not limited to text, pictures, graphics, audio, video, information, data, architecture, page design, shall be legally owned by Tromox or its related parties, including but not limited to trademark right, patent right, copyright, trade secret, etc.
7.2 Without the written consent of Tromox or its related parties, no one is allowed to use the aforesaid content by means of modification, duplication, public dissemination, distribution, release, etc.
7.3 Respect for intellectual property rights is yours and Tromox’ obligation. In case of any violation, both parties shall bear their own risks and responsibilities in accordance with the law.
8.1 if you violate any article of this agreement, this agreement will be automatically terminated, and Tromox will investigate your liability for breach of contract. Upon the termination of this agreement, you shall stop using Tromox APP.
8.2 If you breach of contract causes losses to Tromox or other users or third parties, you must bear all the compensation liabilities. If Tromox bears the above responsibilities, you agree to compensate for the relevant expenses and losses of Tromox (including but not limited to compensation, legal fees, preservation fees, attorney fees, etc.)
9.1 The validity, interpretation, change, execution and dispute settlement of this Agreement shall be governed by the laws of the people's Republic of China.
9.2 Any dispute arising out of or in connection with this Agreement shall be settled by you through friendly consultation with Tromox or submitted to the Court where Tromox locate at.
10.1 If any provision of this agreement is invalid or unenforceable for any reason, the remaining provisions shall remain valid and binding on both parties.
10.2 The copyright of this agreement is owned by Hangzhou Tromox Technology Co., LTD., and Tromox reserves the right to interpret and modify it.